Product information

What you can ship

A quick guide to permissible and prohibited goods, plus how we charge weight and high-value items.

USA & UK

Allowed

  • Electronics
  • Clothes & Shoes
  • Beauty & Personal Care Products
  • Watches & Accessories
  • Games & Books

Prohibited

  • Perfumes
  • Nail Polish
  • Sprays
  • Weapons
  • Drugs

China follows this list too.

Dubai

Allowed

  • Perfumes
  • Nail Polish
  • Sprays
  • Electronics
  • Clothes & Shoes
  • Beauty & Personal Care Products
  • Watches & Accessories
  • Games & Books

Prohibited

  • Weapons
  • Drugs

Perfumes, sprays & nail polish ship here as declared dangerous goods.

Dangerous goods — Dubai route only

Dangerous goods (e.g. perfumes, sprays, nail polish) can only be shipped on our Dubai route. Declare them in your request notes — this is not possible on any other route.

WeightRatePackaging
Below 10 kg$16 / kg
10 – 30 kg$10 / kg$55 packaging fee
Above 30 kg$10 / kg$70 packaging fee

High-value items

ItemCharge
Laptops — below $1,500$80
Laptops — above $1,5007% of value
Tablets$70
Phones — above $800$60
Phones — below $800$40
Watches (incl. Apple & other smart watches) — above $300$40

For other products above $1,000, the charge is the higher of the product’s weight rate per kg and 7% of the product value.

Volumetric vs actual weight

Light but bulky? Carriers charge by the space a parcel takes, not just its weight. We work out both and charge the higher one.

Volumetric weight (kg) = Length × Width × Height (cm) ÷ 6000

You’re charged the higher of actual and volumetric weight for air freight from the USA, UK & China. The Dubai route is charged on actual weight only.